CONTACT

Get in Touch

Have a question about our peptides, your subscription, or the Sequence Pen? We're here to help.

Send a Message

Email

hello@sequence.co.uk

We respond within 24 hours on business days

Address

Sequence
109 Station Road
Beaconsfield, HP9 1UT
United Kingdom

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM GMT
Saturday – Sunday: Closed

Secure & Private

Free UK Delivery

Frequently Asked

Log in to your account dashboard to pause, skip, or cancel your subscription at any time. Changes take effect before your next billing date.

Orders are dispatched within 24 hours on business days. Standard UK delivery takes 1–3 working days. Express delivery is available at checkout.

Yes — contact us or update your subscription from your account dashboard before your next billing date.

Your first order includes the Sequence Pen device, your chosen peptide cartridge, sterile needle tips, and a carrying case. Orders 2+ include just the replacement cartridge and needles.

Absolutely. All payments are processed through Shopify’s PCI-compliant checkout. We never store your card details and all data is encrypted in transit.